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| More than
simply a used car, a Mercedes-Benz Certified
Pre-Owned (MBCPO) vehicle is the product of a
company with more than a century of engineering triumphs and commitment
to customer satisfaction. The Mercedes-Benz name is synonymous with
innovation, quality, safety, excitement, and style. We stand behind our
vehicles well into their generation of ownership with unparalleled
support. | The MBCPO Program offers you
the satisfaction of a rigorous certification inspection, the confidence
of a Limited Warranty for 12 months(1) or up to 100,000 total
vehicle-accumulated miles(2) and optional Extended Limited Warranties,
the peace of mind of Roadside assistance for the life of the vehicle,(3)
and - most of all - the unique pleasure of
driving a Mercedes-Benz. |
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A Mercedes-Benz
Certified
Pre-Owned (MBCPO) vehicle is also a great value,
giving you the benefits of attractive pricing, affordable ownership, a
dedicated financing source - Mercedes-Benz Financial - and the history
of strong resale values that Mercedes-Benz vehicle enjoy.
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Eligible vehicles go back up to six
model years to give you an incredible range of Mercedes-Benz model to
choose from. And like the vehicles themselves, MBCPO
dealers meet high standard, with trained staff on hand to
certify and service the vehicles.
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A
Mercedes-Benz Certified
Pre-Owned
vehicle is an experience only one automaker -
Mercedes-Benz - can offer.
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| Each vehicle undergoes an exacting delaer inspection and
certification process to help make sure it meets our requirements and,
more important, your expectations. Your Mercedes-Benz Certified
Pre-Owned dealer has been under the hood, over the
road, and all through the interior. Deficiencies noted in the dealer's
inspection that didn't earn approval have been repaired, replaced, or
reconditioned to MBCPO standards. And a thorough check of the title and
service history, including a CARFAX® vehicle history report, has also
been done. |
| Ultimately, you are the person who
must be satisfied. That's why we encourage you to v isit your
Mercedes-Benz Certified Pre-Owned dealer for the ultimate examination: a
test drive. See if you don't agree that an MBCPO
vehicle is everything you'd expect in a Mercedes - any Mercedes. We
think you'll be very impressed. |
Certification
An
MBCPO vehicle hasn't just been looked at - it's been checked in detail
and reconditioned by Certified dealer technicians trained and qualified
for the task.
| Safety, security, and
solidity
You can rest easy knowing your MBCPO
dealer has inspected and OK'd all the systems designed to help ensure
your protection - from the seat belts to the alarm
system. | Fluids
The MBCPO
dealer checks the engine oil, coolant, transmission fluid, brake fluid,
power steering fluid, washer fluid, and more. |
Appearance standards
A Mercedes-Benz Certified Pre-Owned vehicle is a
clean-skinned beauty, as free of dings, dents, rips, visible scratches,
and scuffs as we can make possible, with high quality fit and finish
inside and out. | Engine test
The MBCPO
engine checkup begins at the intake and ends at the exhaust, covering
everything from belts and plugs to the ignition and emissions systems to
compression testing.
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On-road evaluation
Every MBCPO vehicle undergoes an on-the-road
assessment of the performance and feel of its engine, transmission,
steering, ride, handling, and braking as well as checks of its
instruments and control systems.
| Undercarriage
/drivetrain
The MBCPO technicians get
underneath the vehicle to scrutinize the steering, suspension, brakes,
wheels, tires, and drive shafts. |
Electrical Systems
The vehicle's major electrical components - from the headlamps, fuses,
and radio to the heated seats and rear window sunshade (if so equipped) -
get checked and approved. | Checkup after the
on-road evaluation.
After the dealer's test
drive, they check for leaks, verify the proper fluid levels, and
complete the inspection of the climate-control system begun during the
on-road evaluation. |
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The
thoroughness of Mercedes-Benz Certified
Pre-Owned reconditioning standards and the
diligence with which those standards are carried out have given us the
confidence to bestow a comprehensive pre-owned limited warranty on every
MBCPO vehicle. The Mercedes-Benz Certified Pre-Owned Warranty:
12 months/up to 100,000 total
vehicle miles. For starters, the Mercedes-Benz Certified
Pre-Owned Limited Warranty provides coverage for 12
months from your MBCPO delivery date or up to 100,000
vehicle-accumulated miles, whichever comes first.(1) If there's
remaining coverage on the vehicle's 4-year/50,000-mile (whichever comes
first) New Vehicle Limited Warranty, it stays in effeect throughout its
original term, and then the MBCPO warranty term begins.(2)
To widen your comfort zone for an even
longer time, you can purchase a Mercedes-Benz
Certified Pre-Owned Extended Limited Warranty for an additional term of
12 or 24 months within the 100,000 total-vehicle-accumulated-miles
limitation. So you can cover your MBCPO vehicle until it's up to seven
years old or has accrued up to 100,000 total vehicle miles - longer than
many new-vehicle warranties. And your Mercedes-Benz Certified Pre-Owned
extended Limited Warranty will be honored at any of the more than 300
authorized Mercedes-Benz dealers nationwide - and you'll never be asked
to pay any deductible. So you can travel this great country far and wide
with total confidence that we'll be there for you.
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Mercedes-Benz was a
pioneer of manufacturer-sponsored roadside assistance more than two
decades ago. A Mercedes-Benz Roadside Assistance expert is always just a
toll-free phone call away at 1-800-FOR-MERCedes
(1800-367-6372). Our Roadside Assistance dispatchers are there around
the clock, they know Mercedes-Benz automobiles, and they love to solve
problems. Although our Roadside Assistance technicians don't wear suits
of armor or ride white horses, they still come to your rescue.
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24-Hour Roadside Assistance
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The prompt appearance of a white-and-blue
Mercedes-Benz Roadside Assistance vehicle signals the beginning of the
end to your automotive worries. When you need more than over-the-phone
guidance or advice, or one of our Sign and drive services, a trained
Mercedes-Benz Roadside Assistance technician will be prompty dispatched.
| Sign and Drive service
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Mercedes-Benz Roadside Assistance's legendary Sign
and Drive service makes frustrations like a flat tire, a dead battery,
or an empty fuel tank less of an inconvenience. We'll send a roadside
technician to install your spare (or attempt to re-inflate a flat on
vehicles equipped with Tirefit system), jump-start a dead battery, or
bring some fuel for an empty tank - all free of charge.
Roadside Assistance repairs may involve charges for parts,
service, and towing. Vehicle must be accessible from main roads.
Depending on the circumstances, these services may be provided by an
outside service, courtesy of Mercedes-Benz Roadside Assistance. For full
details about Sign and Drive services and the Roadside Assistance
Program, please see your dealer.com
The Thrill of taking
delivery is only the start. When you drive a Mercedes-Benz
Certified Pre-Owned
vehicle , you'll enjoy not only the experience of driving a
Mercedes-Benz, but also the experience of owning one. The ownership
experience includes customer support that stretches from your nearest
authorized dealer to a nationwide network of dealer support and the
Mercedes-Benz Customer Assistance Center, all helping make every drive
as worry free as it is enjoyable. |
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| Exchange
privilege
Every Mercedes-Benz Certified
Pre-Owned vehicle is sold with a 7-day/500-mile Exchange Privilege.(1)
If you are satisified, return the vehicle to the selling dealer within 7
calendar days or 500 miles (whichever comes first) and select another
Mercedes-Benz Certified Pre-Owned vehicle of equal or greater price.
(2) 1. Not offered in all states. See your dealer for
details. Terms and conditions may vary.
2. If the exchange
vehicle is priced higher, the buyer must pay the difference.
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Dealer Support
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1-800-FOR-MERCedes
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Trip
Interruption
| Your Mercedes-Benz
Certified Pre-Owned vehicle is supported by more than 300 authorized
Mercedes-Benz dealers nationwide, all of whom honor the Mercedes-Benz
Certified Pre-Owned Limited Warranties.
| Whether you need
Roadside Assistance, want product information, or simply can't remember
how to program the radio, just contact our Customer Assistance Center.
The toll-free number to call, 24 hours a day, 365 days a year,
is: 1-800-FOR-MERCedes
(1-800-367-6372) | Our trip
interruption program reimburses you for expenses(1) - up to $300 per day
for up to three days - in the event of a warranty-covered breakdown
more than 100 miles from home that necessitates an unexpected overnight
stay. 1. For actual documented meal, lodging, and
substitute transportation expenses incurred while your vehicle is
repaired at an authorized Mercedes-Benz Center.
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Go to
Mercedesbenzfinancial.com As the dedicated financial
services provider to Mercedes-Benz, Mercedes-Benz Financial is committed
to providing you with incomparably flexible and convenient financing
options and services including:First Class Financing™ - Provides
comprehensive, tailor-made finance packages to fit your individual
needs.First Class Lease™ - Offers an array of leasing terms and options
like flexible mileage, which lets you choose your preferred yearly
mileage allowance. Not many lenders provide this kind of
flexibility. Visit mercedesbenzfinancial.com today
to see how it can be
to get into your next Mercedes-Benz Certified
Pre-Owned vehicle.
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| Pre-Owned. Unlike any other.
In the world of
pre-owned vehicles, every Mercedes-Benz Certified Pre-Owned vehicle is a leader, with legendary quality,
service, and support. And if you appreciate genuine value, we set the
standards there, too. Pre-loved, pre-pampered, and pre-envied vehicles.
That's the Mercedes-Benz Certified Pre-Owned difference.
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